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Tell us about the issues you are encountering now

  • Login/Password Issues (e.g., forgot password, account locked)
  • Profile Setup or Update Issues (e.g., trouble uploading profile picture, updating bio)
  • Posting or Sharing Content Issues (e.g., content not uploading, errors in posting)
  • Messaging and Notifications Problems (e.g., messages not sending, notifications not received)
  • Account Security and Privacy Concerns (e.g., suspicious activity, privacy settings issues)
  • Job Application Errors (e.g., issues submitting applications, errors viewing job postings)
  • Content Moderation or Community Guidelines (e.g., report inappropriate content, unfair content flagging)
  • Connection and Network Issues (e.g., trouble connecting with other users, issues following/unfollowing)
  • Project Showcase Problems (e.g., trouble uploading videos, displaying projects)
  • Search Functionality Issues (e.g., search results inaccurate, search filters not working)
  • Profile Visibility and Privacy Settings (e.g., profile not visible to others, privacy settings confusing)
  • Online Exams Problems (e.g., not finding an exam, not finding a video, cannot send an exam, exam window not loading)
  • Automatic Interviews Issues (e.g., interview window not loading, not finding interview video, not finding right questions)
  • Crowdfunding or Payment Processing Problems (e.g., issues with payment, financing a project)
  • Website Performance or Loading Issues (e.g., slow load times, pages not loading)
  • Internship and Job Matching Concerns (e.g., relevant job/internship not appearing, filtering issues)
  • Account Deactivation or Deletion Requests (e.g., trouble deactivating, reactivating or deleting account)
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For billing or payment issues, please go on the customer support page or write to inquiries@workfrater.com

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